In the food production industry, responding to a potential foreign body incident requires speed, precision, and confidence. When you need to inspect, reclaim, and repackage a product on hold, every moment counts. An X-ray rental offers a powerful solution, but its success hinges on a seamless and efficient deployment. METTLER TOLEDO X-ray Reclaim can provide this for you.
This is what you can expect in those first 48 critical hours when you partner with us for your food inspection needs.
The First 48 Hours: Setting the Stage for a Successful Reclaim
From the moment you contact us, our team begins a disciplined, coordinated effort to get your production line back on track. We understand that the goal is not just inspection, but the complete recovery of your valuable products and production line productivity.
Pre-Shipment Coordination
Before our equipment arrives, we work closely with your team to find the perfect system for your needs. This foundational step includes:
- Detailed Product Review: We discuss your specific stock keeping units (SKUs), packaging types, and the target sizes of the foreign bodies you need to detect, whether they are metal, glass, stone, dense plastics, rubber, or bones
- Logistical Confirmation: Our experts confirm all on-site requirements, from utility needs to the machine’s footprint, to provide a smooth installation that integrates seamlessly with your existing setup
- Scheduling: We establish a clear timeline for equipment arrival, setup, training, and the crucial validation window to minimize downtime
Arrival and On-Site Setup
Once our technician arrives with the food inspection equipment for rent, they immediately begin the setup and calibration process. Our goal is to move from arrival to active inspection as quickly and safely as possible. This phase involves:
- Professional Installation: The equipment is carefully uncrated, positioned on your line, and subjected to rigorous safety and operational checks
- Customization: We don’t believe in a “one-size-fits-all” approach. We fine-tune system algorithms, tailoring them to your products, optimizing detection capabilities, and setting precise reject logic to accurately separate any items containing foreign bodies
- Line Integration: If required, we can integrate the x-ray inspection system with your existing line controls for a fully automated inspection and rejection process
Validation, Training, and a Confident Handover
With the system in place, the next 24 hours are dedicated to validation and empowering your team. We leverage our most powerful Dual Energy systems, which use photon-counting to detect foreign bodies down to 0.2 mm in size.
Validation and Handover Process:
- Performance Validation: We run test pieces containing certified foreign body samples to challenge the system and document its exceptional detection capabilities, giving you complete confidence in the inspection
- Operator Training: Our technician thoroughly trains your team on all operational aspects, from reviewing x-ray images to understanding the escalation process for rejected products
Establishing Protocols: We help establish clear protocols for ongoing quality control, including sampling frequency and verification procedures to meet and exceed Canadian Food Inspection Agency (CFIA) and Health Canada standards
Running at Speed: Ongoing Monitoring and Support
As your production line gets back to running at full speed, our work isn’t over. We monitor the system so that it continues to operate at peak performance, allowing you to reclaim your product with maximum efficiency. We monitor reject trends and fine-tune settings to account for any batch variability, minimizing false rejects. At the end of the rental period, METTLER TOLEDO X-ray Reclaim service provides you with all the images and production data for audit-ready traceability, documenting a successful product recovery.
Contact METTLER TOLEDO X-ray Reclaim for x-ray machine rentals today
Whether you are working with food, pharmaceuticals, or other products, needing to repackage a batch or facing a product hold in any sector can be devastating if not handled efficiently. METTLER TOLEDO X-ray Reclaim provides the technology and expertise to turn uncertainty into recovery. We offer mobile and off-site x-ray inspection and recovery services designed for rapid response.
Don’t let a foreign body incident disrupt your operations. Contact METTLER TOLEDO X-ray Reclaim today for high-quality x-ray inspection of your held product.